Privacy policy

1. Introduction

Welcome to Mesob Grocery Multi Vendor App. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. By using the app, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information

2.2 Usage Data

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages visited within the app

2.3 Device Information

• Device type
• Unique device identifiers
• Mobile network information

3. How We Use Your Information

• To process and fulfill orders
• To communicate with you about your orders, account, and requests
• To personalize your experience and present products that may interest you
• To improve our app, services, and customer support
• To detect and prevent fraud and other illegal activities
• To comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us operate our app and provide services (e.g., payment processing, delivery services).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• Legal Requirements: When required by law or to protect our rights and safety, or the rights and safety of others.

5. Security of Your Information

We use various security measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

• Access and Update: You can access and update your personal information within the app settings.
• Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in those messages.
• Delete Account: You can request the deletion of your account by contacting our support team.

7. Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy. Your continued use of the app after any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@mesobgrocery.com

Thank you for using Mesob Grocery Multi Vendor App. We are committed to protecting your privacy and providing a safe and secure experience.